Q: You’ve been going to the same hairstylist for two years, but your last few cuts have been big disappointments (though you haven’t said anything). You’d like to try someone else in the same salon but fear it will be awkward. What should you do?
a. Say nothing and slip away to look for a new place and stylist
b. Inform your current stylist that you’re disappointed-and say why.
c. Tell the receptionist you want someone else to do your hair in the order to make good on the first stylist’s disasters.
A: It’s less than sensible to disappear after two years. Who knows if you’ll find someone else at another salon who can do the job better, or even as well? And if you make a fuss and switch to one of your stylist’s coworkers, you’ll set up a tense situation. It just isn’t fair to “fire” your stylist without letting her know there’s a problem. Most hairstylists would like to be informed of a client’s disappointment. So tell her why the last few cuts were such letdowns (b). A professional can take it.
via Emily Post.